2 months contract with a local authority
Summary
* This role involves providing comprehensive administrative and support services to ensure the effective and efficient operation of the compliance team and department. It is crucial in helping Housing meet its legal and regulatory obligations by completing daily, weekly, and monthly tasks accurately and on time.
Responsibilities
* Book appointments and coordinate with residents, contractors, and stakeholders.
* Raise jobs across multiple systems (e.g., MRI, Proactis) and monitor progress.
* Provide meeting support: book rooms, send invites, prepare agendas, take minutes, and maintain action trackers.
* Assist with HHSRS and Decent Homes queries, arrange works, and ensure completion evidence is recorded.
* Monitor compliance inboxes and respond promptly with accurate information.
* Handle customer contact via phone, email, and CRM systems professionally.
* Process incoming data and certification accurately and maintain compliance documentation.
Requirements
* Previous experience in an administrative or compliance support role.
* Experience working with multiple IT systems and managing large data sets.
* Familiarity with housing compliance processes (desirable).
* GCSEs (or equivalent) in English and Maths (essential).
* Further education or professional qualification in administration or housing compliance (desirable).
Additional Information
* Working hours: 35 hours per week
* Location: Building 800, Kent Science Park, Sittingbourne, Kent, ME9 8GU, United Kingdom
The role closes on 26th November 2025, apply ASAP.