Salary: £25,967 with OTE of £32,500
Hours: Monday - Friday, 08:00 - 18:00, working 1 in 3 Saturdays
Role responsibilities
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
An ideal Service Advisor will hold the following skills and experiences
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Company Benefits
- 33 days of annual leave, inclusive of Bank Holidays.
- Cycle to work scheme.
- Free flu jabs.
- Internal and manufacturer training.
