Join to apply for the Import / Export Coordinator role at Denise La Grassa.
Our client, an established and successful business based in Sunderland, is seeking an Import / Export Coordinator to join their team on a full-time, permanent basis. If you meet the person specification, please apply below.
Rewards And Benefits
* Permanent role
* Monday to Friday working hours
* Bereavement leave
* Company events
* Company pension
* Free flu jabs
* Gym membership
* Health & wellbeing programme
* On-site parking
* Sick pay
* Varied and interesting role
* Excellent company culture
The Role You Will Be Doing
* Coordinate carrier collections for all modes of transport, including Road, Sea, and Air, ensuring timely and efficient dispatch.
* Investigate late, delayed, lost, and damaged deliveries; work closely with customer service to resolve issues to customer satisfaction.
* Facilitate claims with couriers and freight forwarders.
* Ensure proof of export is obtained, properly documented, and filed in compliance with shipping regulations.
* Provide accurate and timely freight quotations.
* Prepare shipping documentation and stay updated on country requirements.
* Handle inbound calls from couriers and customers professionally and efficiently.
* Provide clearance instructions for imports and coordinate with warehouse to schedule deliveries.
* Maintain and update the Shipping database, ensuring all records are accurate and current.
About You
* Experience in a shipping or logistics role.
* Proficient in Microsoft Office applications.
* Professional telephone manner with excellent verbal communication skills.
* Strong team player capable of meeting targets and prioritizing tasks.
* Exceptional communication and interpersonal skills to foster strong working relationships.
* Ability to organize workloads effectively to meet department KPIs.
* Proactive, enthusiastic, with a willingness to learn and develop.
* GCSEs grades A-C / 9-4 in Maths and English.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Transportation, Logistics, Supply Chain, and Storage
#J-18808-Ljbffr