Senior Civil Enforcement Officer- Welwyn Garden City - £27,390.28 Per annum - Full-Time Hours: 42.5 per week. Are looking for a new role are you over 18Senior Civil Enforcement Officer- Welwyn Garden City - £27,390.28 Per annum - Full-Time Hours: 42.5 per week. Are looking for a new role are you over 18 and have a driving licence We have an opening for a Senior Civil Enforcement officer at our Welwyn Garden City base. What will you do: - Ensure all known and agreed policies are followed setting a good example. - You will make sure the correct number of Civil Enforcement Officers are deployed as per agreed service levels and contractual conditions. - Ensure all Request for Actions are commenced and managed effectively. - You will review, monitor, supervise and direct staff according to contract requirements. - Train all staff in aspects of their job and in Health and Safety. - Conducting back to work interviews and maintaining attendance levels within your teams. - To cascade information to all members of staff and maintain good communications throughout the contract. - To prepare reports as required by contract management. - Ensure overall client approval and attend training courses where required. - To ensure contract standards and quality are maintained at all times. What will you bring: Experience with the traffic management act 2004 and other parking legislation. Aptitude to organise and motivate large numbers of contract staff. At least one years experience of working in a managing role, in a parking or customer services industry. Creation of reports. Excellent personal skills with the competence to build and maintain positive working relationships. Excellent problem-solving skills. So what package is on offer for you You will receive up to £27,390.28 per annum. Full time hours, covering any 5 from 7 days on rota basis. Benefits including pension, employee discount scheme. 28 days annual leave includes 8 BHs