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Administrative support officer (people team)

Exeter
Permanent
NHS
Support officer
€28,724 a year
Posted: 29 January
Offer description

Administrative Support Officer (People team)

Administrative Support Officer (People Team) | Band 4 |Temporary until June 2026 | Secondment or Bank Contract considered, where appropriate

Part time (up to 3 days) or full time considered for right candidate; we are committed to flexible working arrangements that suit both you and the organisation

Priority will be given to internal candidates of NHS Devon & NHS Cornwall and Isles of Scilly (CIoS).

Are you someone who thrives in a fast-paced, changing environment? Do you love working with spreadsheets, have a knack for IT, and pride yourself on your excellent attention to detail? If so, we want you on our team!

Devon Integrated Care Board (ICB) is embarking on a significant period of transformation as we cluster with NHS Cornwall and Isles of Scilly (CIoS) ICB. We're aligning our structures, processes, and teams to ensure we're fit for the future. This is more than just a structural change, it's a rare opportunity to help shape the future of how we work and support our people. It's a critical and exciting time to join us.


About the role

In this pivotal role, you'll primarily support NHS Cornwall and Isles of Scilly (CIoS), in maintaining key HR systems (such as ESR), supporting the development of online HR information, and ensuring our People Team processes are delivered efficiently. You'll be a central point of contact for workforce data and the day-to-day administration that underpins our People services.


Main duties of the job

What you'll do

Create, maintain, and administer HR databases and spreadsheets, including IRIS

Maintain and update establishment control processes to ensure accurate and up-to-date workforce information Carry out payroll administration, including processing timesheets, contract variations, and related documentation Administer new starter, contractual change, and leaver processes to support timely and accurate workforce transactions.

Support the ICB's redeployment process, including reviewing and authorising vacancies in line with system redeployment protocols Ensure accurate and secure retention of information within individual personnel files .

Support the smooth running of the HR office, including actioning correspondence, and providing general administrative support to the team

Updating calendars, arranging and supporting administration of organisational change related meetings, as required. Assist with the collation and production of regular or ad hoc reports.

Provide excellent customer service to internal and external stakeholders


About us

Devon Integrated Care Board (ICB) is embarking on a significant period of transformation as we cluster with NHS Cornwall and Isles of Scilly (CIoS) ICB. We're aligning our structures, processes, and teams to ensure we're fit for the future. This is more than just a structural change, it's a rare opportunity to help shape the future of how we work and support our people. It's a critical and exciting time to join us.

Eligibility to Work in the UK - Important Information NHS Devon does not currently hold a sponsorship license to support visa applications. We have been able to successfully meet our recruitment needs without the requirement for visa sponsorship. As such, we are only able to consider applications from candidates who already have the appropriate legal right to work in the UK at the time of application. We are committed to fostering an inclusive and diverse workforce and welcome applications from all qualified individuals who meet this requirement. Thank you for your understanding.


Job responsibilities

What were looking for

Previous experience in administration

Excellent attention to detail and accuracy. Strong IT skills, particularly in Excel. A can-do, proactive approach and willingness to get stuck in. Ability to manage multiple tasks in a busy and changing environment Strong communication and organisational skills

If you're looking for a new challenge and want to be part of a friendly, supportive team at a pivotal time of change, we'd love to hear from you.

How to apply

For an informal chat please contact Charlotte Burnard, People Partner via Charlotte.Burnard@nhs.net

To apply complete the application, and indicate if you are interested in a secondment or bank contract.

Please see the attached Job description and person specification for full details of the role and responsibilities


Person Specification


Qualifications and training

* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
* Commitment to continuing professional development.
* Training or experience of direct line management.


Knowledge and skills

* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access
* Previous experience in a Human Resources or workforce environment
* Working knowledge of ESR (Electronic Staff Record) would be highly desirable
* Knowledge or experience of minute taking or note taking skills
* Advanced keyboard skills with a high degree of accuracy for minute taking and data input
* Ability to work without supervision
* Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines.
* Ability to manage multiple tasks in a busy and changing environment
* Positive, flexible and pro-active approach to work.
* Professional, calm and efficient manner.
* Strong communication and organisational skills
* Knowledge of NHS issues.
* Understanding of Data Protection Act


Experience

* Significant administrative or relevant experience including initiating and maintaining office systems.
* Experience in dealing with sensitive and confidential information.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearpro rata

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