Lead System Administrator – Hybrid
Are you a hands-on Systems Administrator who loves solving complex problems, mentoring others, and keeping systems running at their best?
We're looking for a
Lead System Administrator
to own the day-to-day IT operations and lead a small but mighty team to success.
This is the perfect role for someone who wants to
combine technical expertise with leadership
, take charge of critical infrastructure, and shape how IT services are delivered across the organisation.
What You'll Be Doing
* Lead & mentor
a team of System Administrators – guiding their growth, managing workloads, and being the go-to for escalations.
* Own IT operations
– keeping systems secure, reliable, and high-performing every single day.
* Roll up your sleeves
– tackling 2nd/3rd-line support and hands-on configuration across Microsoft 365, Azure AD, Intune, Windows 11, iOS, and AWS.
* Drive improvement
– automate processes, document smarter, and champion service quality.
* Collaborate
on exciting projects like disaster recovery testing, client onboarding, migrations, and new tooling.
* Be a trusted partner
to the Head of IT & Cyber Security – acting as their right hand for operational delivery.
What You'll Bring
* 3+ years in IT support/systems admin, ideally in a mid-sized business.
* Expertise with Microsoft 365, Azure AD, and Windows endpoint management.
* Solid hands-on AWS experience (EC2, S3, IAM, networking, backups).
* Experience leading or mentoring others.
* A knack for balancing queues, priorities, and deadlines without dropping the ball.
* Great communication skills – with both end users and technical colleagues.
* Scripting/automation skills (PowerShell or similar).
* Familiarity with ITIL, ISO 27001, or Cyber Essentials.
Bonus points if you have:
* Exposure to cybersecurity tools (Cybereason, Rapid7, 1Password).
* Experience with Freshdesk/Freshservice.
* A track record supporting audits or compliance activities.
Why You'll Love This Role
* The chance to
shape and lead
IT operations, not just maintain them.
* A
hybrid role
giving you the best of onsite collaboration and remote flexibility.
* The opportunity to
mentor others
while staying hands-on with cutting-edge tech.
* Exposure to a wide range of platforms and projects – no two days are the same.
* A supportive environment where your ideas for automation and improvement will be heard.