Job Title: Warehouse Manager
Location: Uxbridge, UK
The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.
Nippon Express are seeking an experienced and results-oriented Warehouse Manager with comprehensive experience in Freight Forwarding and an in-depth knowledge of regulatory compliance (CAA, GDP, H&S, and Air Export), to lead and enhance our warehouse operations at our London, Uxbridge branch. As Warehouse Manager, you will oversee a team of Assistant Managers, Supervisors, and Warehouse Operatives in a 24/7, 365-day logistics operation, which will require a proactive approach and strategic leadership to drive performance and efficiency.
Key Responsibilities:
* Leadership & Team Management
o Oversee and manage Senior Team responsible for daily operations
o Support one GDP Manager
o Provide leadership and development
o Foster teamwork and high performance
o Ensure clear communication
* Operations Management
o Supervise Air and Ocean import/Export logistics
o Optimise distribution and fulfilment
o Develop operational strategies
* Compliance & Regulatory Adherence
o Ensure compliance with CAA, GDP, H&S, and Customs-Bonded standards
o Maintain documentation and audits
o Implement compliance programs
* Performance Monitoring & Reporting
o Track KPIs
o Identify gaps and corrective actions
o Prepare reports
* Continuous Improvement
o Implement best practices
o Lead safety and quality initiatives
o Upgrade technology
* Customer Service & Stakeholder Engagement
o Ensure high customer satisfaction
o Resolve customer issues
o Build strong client relationships
* Reporting & Presentations
o Use Excel for reporting
o Create PowerPoints for customers
What does the right candidate look like?
* 7–10 years warehouse management experience
* Knowledge of Air & Ocean processes
* Strong understanding of CAA, H&S, GDP
* Proven leadership experience
* Excellent communication skills
* Proficiency in Excel and PowerPoint
* Experience with WMS systems
Benefits
* Competitive salary and benefits
* Car allowance: £7,000
* Growth opportunities
* Collaborative environment
* Exposure to global markets
* Life Assurance
* Private Healthcare & EAP
* 25 days holiday + bank holidays
* Free parking
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