About the role
As a Store Colleague, you’ll be at the heart of delivering an outstanding customer experience. Working closely with the store management team, you'll help drive sales and identify opportunities to exceed customer expectations, ensuring every interaction is positive and engaging.
Delivering excellent customer service whilst exceeding our customers’ expectations
Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
Carrying out stock replenishment, ensuring all areas of the store remain tidy
Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customer
About you
Retail experience preferred but not essential
Must be passionate about customers and providing exceptional customer service
An enthusiastic team member with a positive and proactive attitude
An active interest in all things craft and a desire to inspire others
Ability to learn and share expertise of products to fit customer’s needs
Confident and clear communication skills
Must be flexible in order to accommodate the business trading needs
Benefits at Hobbycraft
25% Discount Card for Hobbycraft Stores
Generous holiday with an increase each holiday year
A creative working environment
Company pension contribution
Cycle to Work Scheme
Retail Trust - Employee Support Programme
Colleague Social Events
Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date