Overview
Join to apply for the Delivery Manager role at HM Revenue & Customs
Location: Any HMRC Regional Centre
Applications for this role will close on 12th September.
Job Summary
HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities.
Transformation and Programme Delivery (TPD) is a core function of our Chief Digital Product Office (CDPO) delivering major changes for HMRC. The Data Warehouse and Integrations Transformation Programme (DWIT) to support new fiscal measures announced in the Autumn Statement 2023 and Spring Budget 2024. The transformation project aims to build a Data Lakehouse Platform, migrate data from legacy warehouses, virtualize Lakehouse Data, decommission legacy warehouses, deliver user storage, and facilitate data exploitation for analytics and reporting.
We are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
In the Delivery Management profession, we are passionate about our teams, and supportive of our colleagues. We have a Delivery Manager Community to learn, share and support each other. Our community is made up of diverse individuals with a range of backgrounds and experiences. We have clear profession career paths, supported by Senior Delivery Managers, Heads of Profession and Profession Leads.
Job Description
This is an exciting opportunity to join HMRC’s CDIO (Chief Digital & Information Officer) Chief Digital Product Office working in the Transformation and Programme Delivery.
This is a pivotal role working closely with HMRC Change Delivery Group to bring together Suppliers and CDIO’s Delivery Group to build and enable HMRC’s data lake house, oversee the migration of data from existing legacy data warehouses. You will be involved in developing key critical services as HMRC looks to bring together its legacy data estate.
The complexity or breadth of products or teams will vary in this role, depending on the context of the work assigned.
For those who thrive in a fast-paced, exciting, and motivational environment, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference.
Key Responsibilities
* Production and management of end-to-end IT delivery plans and status reports.
* Identification, management, reporting and mitigation of IT risks, issues and dependencies.
* Raising, monitoring and challenging commercials/costs across all delivery teams and commercially engaged delivery partners.
* Financial forecasting and tracking of project expenditure.
* Building and maintaining effective and collaborative relationships in order to achieve successful outcomes for the business.
* Reporting and communicating project deliverables, progress and benefits to a wide range of stakeholders across all grades.
* Applying your experience / understanding of both Agile and waterfall delivery methodologies in a Delivery Management setting.
* Engaging, building and maintaining teams, both internally and externally, identifying the people and skills needed to continuously deliver.
* Supporting the overall IT Delivery team via escalation management, guidance and performance management.
* Working closely with business stakeholders, supporting, and understanding business needs and strategy, ensuring deliverables are understood, aligned, and agreed.
* Working closely with Product Managers, Delivery Managers or project managers collaboratively to ensure delivery of the products is aligned with the project scope, requirements, and timeline constraints.
Person Specification
The successful candidate will need to demonstrate practical knowledge and experience in the following:
* Delivering large, complex, technical or IT-enabled change projects or programmes against a backdrop of large-scale organisational change
* Working as a member of a large / major complex project team.
* Excellent communication and collaboration skills.
* Operating across tight & complex governance frameworks, and a sound knowledge of risk & cost management.
* Using industry standard project management tools and methodologies.
* Project Governance including creating and managing a project plan and tracking risks / issues / dependencies.
* Utilising both Agile and Waterfall methodologies.
* Building & maintaining positive and effective relationships with all key stakeholders across a large and complex organisation as well as managing stakeholder requirements and expectations.
* Supplier management demonstrating a focus on quality outcomes for customers whilst also seeking best value from any investments
* Interpretation of change; making it easy for teams and stakeholders to understand what needs to be delivered, by who, why, and when.
Ideally, the successful candidate will also demonstrate knowledge and experience in the following:
* HMRC recognised project management tools and methodologies
* Previous experience in the HMRC IT end-to-end change lifecycle.
* Evidence of playing a key role in influencing strategic decision making and demonstrating an understanding of strategic consequences of IT decisions.
* A recognised Delivery Management qualification such as Prince 2 Practitioner, Agile Practitioner or Managing Successful Programmes (MSP).
The ideal candidate
You will be enthusiastic and self-motivated with a passion for people, problem-solving, decision-making, and consensus building in a fast paced, exciting digital environment. You will have a strong track record of delivering complex IT-enabled change through collaboration with, and management of, a range of stakeholder and commercial relationships.
Senioriry level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Project Management
Industries
* Government Administration and Government Relations Services
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