Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.
An exciting opportunity has arisen for a Band 3 Senior Administration Assistant to join the East Riding Partnership (Central Hub) Addictions Service. The successful candidate will have a proven track record of delivering excellent administrative and customer service within a health or social care environment. They will demonstrate exemplary efficiency, organisational, communication, and interpersonal skills, along with a non-judgemental attitude. The candidate will hold administrative qualifications at Level 3 or be able to demonstrate equivalent experience. They will support the operational running of the hub and provide specialist administrative support to the addictions multi-disciplinary team and senior management.
Main duties of the job: This role will be an integral part of the community addictions service and will be expected to:
* Provide and receive routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public/external contacts
* Generate service users prescriptions under supervision of the prescribing team. Responsible for the ordering of stock/non-stock for the team
* Provide supervision to the band 2 administration assistant.
* Demonstrate a competent level of inter-personal skills when providing information of a non-clinical nature to staff, clients, carers, public/external agencies, maintaining the Trust standards of customer service.
* Have an awareness of security/health and safety processes and procedures, as required, relevant to the area of work.
* Accurately record information.
* Contribute to team meetings.
About us: We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire.
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
Person Specification: Qualifications and Knowledge
* Advanced keyboard skills: RSA/OCR III or equivalent
* 3 or more GCSE/O levels which must include English and Maths
* A Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning OR demonstrable experience within A&C field at Advanced level
Experience
* Demonstratable experience of practice and procedures relevant to the area of work.
* Experience of preparing agendas and papers and writing minutes.
* Knowledge and experience of IT systems, including Microsoft Office applications.
* Experience of inputting data into systems and maintaining records.
Skills and Competencies
* Able to demonstrate inter-personal communication skills
* Able to plan and prioritise effectively
* Good telephone manner
* A team player
* Ability to motivate other
* Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
* Confidential and trustworthy
* Ability to commute effectively between the various sites with access to appropriate means of transport is essential
Humber Teaching NHS Foundation Trust is an Equal Opportunities Employer.
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