Better places, thriving communities.
Detention Custody Officer Manager – Immigration Services Dover KIU & Frontier House
Salary £37, per annum plus payment for any additional hours
42 hours per week
Job objectives and responsibilities
You will be responsible for the day-to-day management of Detention Custody Officers (DCO) ensuring service delivery is maintained and delivered in accordance with company policies, procedures, and contractual standards.
You will need to provide advice, mentoring, coaching and support to DCO's to help achieve KPI's and provide a flexible and safe operation.
You will be managing the immigration and escorting operations of allocated area/s to meet Home Office requirements and C&C service delivery expectations. You will be the first line manager for a team of DCOs.
Applicants must not have applied for this role within the last 6 months.
Qualifications
Managerial experience with a custodial environment and experience as a DCO is desirable, though not essential.
Essential Requirements
1. You Must be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
2. Valid and in-date passport, with no restrictions on your stay in UK (A valid visa in an expired passport cannot be used to prove right to work in the UK, you must provide a biometric residence permit alongside an in-date passport.
3. Continuously resided in the UK for the previous 5 years with no more than 3 months spent overseas at any one time.
4. Specific driving compliance is attached to this role.
5. Full UK manual driving licence with at least 12 months post qualifying experience.
6. Fewer than 7 points on your NI Driving Licence.
7. Have not been subject to a driving ban within the last 5 years (from date of ban ending)
This position is exempt from the Rehabilitation of Offenders Act; Successful candidates will be required to undergo Enhanced DBS and vetting to a level of Counter Terrorist Checked (CTC)
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .