Position Description:
At CGI, you’ll play a pivotal role in shaping the future of global payments and FX settlement. As a CLS Manager Functional Analyst, you will help deliver solutions that drive industry transformation for leading financial institutions. You’ll contribute to high-impact product evolution, collaborating closely with experts who value ownership, innovation, and shared success. This is an opportunity to influence product direction, enhance client outcomes, and work in an environment that empowers you to grow, create and make a lasting difference.
CGI was recognised in the Sunday Times Best Places to Work List and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position.
Your future duties and responsibilities:
In this role, you will translate complex payment and FX settlement needs into clear, structured functional requirements that guide solution delivery. You’ll collaborate closely with product, technical and business teams, providing clarity, insight and ownership throughout the product lifecycle. Working in an Agile environment, you will help shape product enhancements, support client engagement, and ensure high-quality outcomes through strong documentation and aligned delivery.
You will contribute ideas that advance product strategy, demonstrate creative problem-solving, and work within a supportive team committed to shared success. Your work will directly influence product roadmap decisions and strengthen the experience delivered to clients across global financial services.
Key Responsibilities:
• Lead & Clarify – Gather, document and refine functional requirements aligned to product and client needs.
• Design & Define – Produce high-quality requirements and design documentation to project standards.
• Collaborate & Communicate – Support walkthroughs, client demos, and sales queries with clear insight.
• Guide & Support – Help development, testing and support teams understand functional changes.
• Review & Enhance – Participate in peer reviews and assist with testing and quality checks.
• Shape & Influence – Provide input into roadmap planning and release materials.
• Contribute & Coordinate – Act as product owner within a SAFe Agile team when required.
Required qualifications to be successful in this role:
To succeed in this role, you should bring strong functional or business analysis experience within payments and FX settlement, alongside excellent communication, requirement-gathering and problem-solving skills. You will thrive working both independently and collaboratively in a fast-moving Agile environment.
Essential Qualifications:
• Extensive experience in payments and/or FX settlement (5+ years).
• Strong functional/business analysis capability with proven documentation skills.
• Working knowledge of ISO, SWIFT CBPR+ and SWIFT MT message types.
• Ability to collaborate with technical and business stakeholders effectively.
• Excellent written and verbal communication skills.
• Experience supporting Agile delivery teams.
Desirable:
• Understanding of CLS and FX trading.
• Familiarity with RTGS, SWIFT and wider banking/payment ecosystems.
• Broader experience in liquidity, foreign exchange, or payments operations.
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