VACANCY: Service Administrator
LOCATION: Maidstone
Glenfield Invicta is seeking a proactive and detail-oriented Service Administrator to join our Operations team in Maidstone.
ABOUT US:
Join a Company where exceptional service isn’t just our promise – it is our culture. Glenfield Invicta provide end-to-end project solutions, from initial survey and design to product supply, installation, commissioning, after sales service and long-term asset management.
We are proud to be a major part of the AVK Group of companies, a global leader in manufacturing and supply of high-quality Valves Penstocks and fittings for water, wastewater and gas. This global backing, combined with our local expertise, allows us to deliver outstanding service built on innovation, quality, and long-term commitment to our customers and our people.
ABOUT THE ROLE:
As a Service Administrator, you’ll play a key role in supporting the financial and operational management of our projects. You’ll be responsible for tracking costs, maintaining accurate records, and ensuring smooth communication between internal teams and external stakeholders.
KEY RESPONSIBILITIES:
· Monitor and calculate running project costs to ensure financial accuracy.
· Process costs through our ERP system (Business Central) using LNS codes.
· Maintain detailed tracker sheets and internal reporting documents.
· Review contracts and track milestones and deadlines.
· Coordinate engineer time tracking and expense allocation.
· Raise purchase orders, issue invoices, and manage Applications for Payment.
· Collaborate with accounts, service admin, and project teams.
· Provide timely updates to customers on project progress and payments.
· Ensure compliance with company procedures, health & safety, and HR policies.
ABOUT YOU:
· Proven experience in a similar administrative or project support role.
· Strong financial awareness and attention to detail.
· Confident using ERP systems and Microsoft Office tools.
· Excellent communication and organisational skills.
· A team player with the ability to work independently and manage priorities.
WHAT WE OFFER:
· Be part of a supportive and collaborative team.
· Work in a stable, long-term role with opportunities to grow.
· Contribute to meaningful projects with real impact.
· A culture of promoting personal development, with ample opportunity for training and earning qualifications
· Incentive scheme
· A culture of shared values, goals, attitudes, and business growth
· Employee Assistance Programme (Welfare and Wellbeing)
· 33 days holiday (including statutory Public Holidays)
· Life Assurance plan (x3)
· Company pension plan
· Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel
WORKING HOURS:
· 37.5 hours per week
This position is a full-time office-based role working within a strong team environment.
We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment. We offer stability, a genuine long-term career path and the chance to work on meaningful infrastructure projects that matter. You’ll be encouraged to develop your skills, earn qualifications, and build a career you can be proud of