Employee Benefit Coordinator - Group Risk Croydon PIB Employee Benefits Full time Permanent
We are recruiting for a highly organised Employee Benefit Coordinator to join our one of our hardworking and friendly teams in Birmingham or Croydon
Responsibilities:
1. Responsible for the day to day support and delivery to allocated clients including the administration of client renewals and general requirements
2. Support Consultants with the processing of scheme renewals and rate reviews for products such as Group Life Assurance, Group Income Protection and Group Critical Illness, in line with internal processes
3. Build effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communication
4. Provide proactive support for ongoing client services and project-based work
5. Provide support to advisers and the client facing team with meeting and report preparation, obtaining and checking quotes and administering new business in line with compliance requirements
6. Management of workflow within agreed internal service level agreements and processes
7. Provide ad hoc support to day to day client queries, resolving or escalating as necessary
8. Produce work to a high level of quality and accuracy
9. Management of claims and medical underwriting where appropriate
10. Accurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirements
11. Provide support in the preparation of employer/employee communication material (including Powerpoint presentations)
12. Support the development of internal best practice and continuous improvement
13. Develop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualifications
Skills and Experience:
14. A minimum of 2 years’ experience in the Employee Benefits industry
15. Group Risk (GR1) / Healthcare (IF7) or other relevant qualifications
16. Previous experience as a Group Risk administrator
17. Experience dealing with various schemes and projects including, scheme renewals, market reviews etc.
18. The candidate should have excellent questioning and listening skills and the ability to communicate at all levels in a clear, concise and professional manner
19. Highly organised and strong administrative skills with ability to prioritise own workloads and work to deadlines
20. Ability to produce work of high accuracy and quality
21. IT Literate - MS Word, Excel and Outlook
22. A strong team player
23. Positive can-do attitude
24. Committed to learning and development
Further information:
As well as a competitive salary we offer the following benefits -
25. Competitive holiday allowance with the annual option to buy additional days
26. Death in Service benefit of x4 salary
27. Company pension scheme
28. Very generous maternity and paternity leave packages
29. A flexible benefits package which allows you to add additional benefits to your overall package
30. Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
31. Referral schemes
32. Discounted rates on PIB products
33. We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
34. We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
35. PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
36. Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
37. PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.