Job Description
ServiceNow Administrator – Cambridge (Hybrid)
Looking to move from development into a more strategic, high-impact role?
Belcan is hiring a ServiceNow Administrator to join our client’s Facilities Management team in Cambridge.
This is a great opportunity for a ServiceNow developer ready to step into a broader role—combining technical expertise with stakeholder engagement, system ownership, and process improvement.
What You’ll Do
As the ServiceNow Administrator, you’ll manage the platform’s day-to-day performance and long-term value. You’ll work closely with stakeholders to resolve issues, implement enhancements, and ensure the system supports business needs. Your work will include technical support, system testing, and writing user stories to guide development.
You’ll also lead on UAT (User Acceptance Testing), develop dashboards and reports, monitor SLAs, and analyze trends to support continuous improvement. Whether managing small projects, supporting audits, or contributing to business analysis, you’ll play a key role in driving ServiceNow success across the organization.
What You’ll Bring
You’ll have solid hands-on experience with ServiceNow—ideally from a development background—and be ready to take on more responsibility. Strong communication skills, a collaborative mindset, and the ability to manage your time independently are essential. Proficiency in Microsoft 365 and a working knowledge of databases will also be important.
Why Join Us?
* Work-life balance: Core hours of 8am–4pm, Monday to Friday, with hybrid flexibility
* Career growth: Ongoing training and real progression opportunities
* Great environment: On-site gym, subsidized restaurant, football pitch, and more
* Strong benefits: Competitive salary, pension, and annual reviews
Ready to Elevate Your Career?
If you're a ServiceNow professional looking to step into a more strategic, people-focused role, we’d love to hear from you. Apply now and take the next step in your ServiceNow journey