Employer Frimley Health NHS Foundation Trust Employer type NHS Site Heatherwood Town Ascot Salary £26,240 - £27,928 per annum incl HCAS Salary period Yearly Closing 19/10/2025 23:59
Learning and Development Administrator
Band 3
Job overview
Would you like to be part of a highly successful Learning and Development Team at Frimley Health NHS Foundation Trust? We are a large training function delivering a wide range of programmes and workshops for our staff in collaboration with our subject matter experts and practice development colleagues. We are looking to appoint a pro-active and motivated Learning and Development Administrator to be part of the administrative support for all training courses, and ensure training records are kept up to date in a timely manner. Whilst this role is primarily based on the Heatherwood site in Ascot, it will be necessary on occasions to travel to our other sites at Frimley Park Hospital in Surrey and Wexham Park Hospital in Slough. Therefore, you must be able to travel between sites. This is an excellent opportunity for someone wishing to launch their career in the field of business administration in learning and development.
You will be welcomed as part of a well-established training team, with opportunities for personal development and growth in the role. Whilst in post you will work towards and complete the Business Administrator Level 3 apprenticeship or equivalent level apprenticeship programme.
Main duties of the job
You will work as part of a team to administer training courses that benefit staff by equipping them to provide better, safer patient care by: keeping accurate training records and providing reports, administering training courses in a timely manner, ensuring effective communication to all users, creating new training courses on Oracle Learning Management (OLM) system, and capturing new training courses on OLM/ESR for reporting purposes.
In addition, you will provide administration and IT support for the wider Learning and Development team for all training programmes, activities and workshops delivered.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
* Intermediate knowledge of Microsoft Office 2010 (Word, PowerPoint, Excel)
* IT Qualification to an NVQ level 3 or equivalent
* GCSE English and Maths grade C or equivalent
* Willingness to work towards and complete the Business Administrator apprenticeship qualification of equivalent apprenticeship programme related to the role
* Business Administrator Apprenticeship Level 3
Experience
* Previous experience of working in a busy office environment
* Experience of data input
* Experience of working in a clerical/administrative role
* Experience of dealing with large volumes of work
* Experience of working in a service-led and customer-focused environment
* Experience of working in a large, diverse organisation e.g. NHS or other public sector
Professional / Specialist / Functional Experience
* Demonstrate accuracy and attention to detail
* Ability to communicate effectively and clearly both verbally and in writing
* Able to work to deadline and manage conflicting priorities
* Excellent customer care skills
Frimley Health NHS Foundation Trust is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
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