IT Systems Administrator – Near Cambridge
My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation’s software, hardware, and network infrastructure. This is a hands‑on, business‑critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company.
You will work closely with technical and non-technical teams, taking ownership of day‑to‑day IT operations while helping to strengthen and scale the company’s infrastructure as it continues to grow.
Key Responsibilities
* Installing, configuring, and maintaining company software, hardware, and devices
* Managing network servers, storage systems, and internal technology tools
* Setting up user accounts, provisioning workstations, and managing access controls
* Monitoring system performance and ensuring uptime across all platforms
* Troubleshooting IT issues, diagnosing failures, and resolving outages promptly
* Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies
* Upgrading systems with new releases, updates, and hardware improvements
* Producing and maintaining documentation, IT policies, and training materials
* Training employees on company software tools (e.g., password managers, internal systems)
* Establishing and maintaining a documented IT security policy
* Ensuring CCTV and digital security infrastructure is properly configured and operational
Requirements
Essential
* Experience in IT support, systems administration, or IT management
* Strong understanding of hardware, software, and networking fundamentals
* Ability to independently diagnose and resolve technical issues
* Knowledge of cybersecurity best practices
* Strong organisational skills and attention to detail
* Good communication skills, including the ability to support and train non-technical staff
* Proactive mindset with the ability to manage a varied workload across multiple systems
Desirable
* Interest or experience in web development
* Experience with computational or electronics hardware
* Familiarity with CCTV, access-control systems, or digital security infrastructure
* Knowledge of Linux, cloud platforms, or virtualisation technologies
* Previous experience in a start-up or fast-paced technical environment
* Ability to produce and maintain technical IT documentation and policies
Role Details
* Location: near Cambridge
* Working Pattern: Onsite, 5 days a week
* Scope: Broad role supporting all company-wide IT infrastructure
* Opportunity: Help shape and strengthen IT systems as the company continues to scale
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