Sales Support Administrator
£26,000 - £28,000 per annum
Chelmsford, Essex
Monday-Friday, 8am-5pm
Key Responsibilities:
Create and manage the administration for the businesses' sales team
Prepare and send quotations to clients promptly and accurately
Generate information for the technical team when necessary
Liaise with the procurement team to verify the order details
Respond to customer enquiries on behalf of the sales team, especially when they are off-site or in meetings
Assist with follow-ups and inquiry tickets for clients
Arrange collections and deliveries as required
Coordinate with the service team to ensure consistent and timely fulfilment of client requests
Update projected close dates and maintain accurate database records
Act as the first point of contact for general queries relating to the company's clients
Communicate with the engineering team regarding installations and site visits
Manage trial and loan equipment, maintaining up-to-date records in tracking spreadsheetsGeneral Sales Administration
Respond to live chat enquiries and provide initial assistance
Answer incoming phone calls and direct customer queries appropriately
Process orders and ensure timely completion through internal systems
Handle online orders, including the creation of company accounts, contacts, opportunities, and quotations
Process Radio Links orders in a timely and accurate mannerPeople & Collaboration
Maintain professional relationships with both internal and external stakeholders
Collaborate with colleagues across departments to ensure a cohesive and efficient service experienceOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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