As a Transport Compliance Manager in our MyFleet team, you'll play a vital role in keeping our fleet legal, safe and fully compliant. Your work will ensure our contracts operate smoothly, meet all operator licence obligations, and continue delivering essential services that communities rely on every day. In this role, your expertise helps protect people, supports frontline services, and ensures our vehicles are available, roadworthy and compliant. By maintaining high standards and strong controls, you'll create a positive impact on communities while helping our business meet its obligations with pride and confidence.
Responsibilities
* Act as a named and trained person on the contract Operator Licence, supporting continuous and effective control
* Ensure full compliance with UK road transport legislation, operator licence undertakings and contractual obligations
* Proactively manage fleet maintenance plans to keep vehicles serviced, inspected and available in line with manufacturer guidelines
* Oversee third‑party service providers, ensuring service level agreements and legal requirements are consistently met
* Maintain accurate fleet, driver and asset records, including driver licensing, Driver Certificate of Professional Competence (DCPC), tachographs and training data
* Manage incidents, accidents, infringements and MOT outcomes, ensuring investigations, reporting and cost recovery are completed correctly
* Influence, challenge and work collaboratively with stakeholders at all levels
* Manage data, audits and compliance reporting accurately
Qualifications
* National Certificate of Professional Competence (CPC) in Large Goods Vehicles, or the ability to achieve this within 18 months
* Strong working knowledge of UK road transport legislation and operator licensing requirements
* Proven experience in fleet or transport compliance management
* Confidence to influence and challenge stakeholders at all levels
* Detail‑focused approach, with the ability to manage data, audits and compliance reporting accurately
Vetting and Checks
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Benefits
* Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
* Pension: Up to 6% contributory pension scheme
* Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a strong focus on internal progression
* Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
* Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
* Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, and the option to donate to the Serco People Fund Charity
* Employee networks: Inclusive networks that support connection, learning and belonging for colleagues of all backgrounds and life stages
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