Your Role
You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values and providing chair side support within the practice and surgeries when required. You will play an important role in a ensuring the delivery of excellent patient care while complying with all clinical and health & safety guidance.
Other duties include –
1. Creating a welcoming environment for patients that sets them at ease from the outset
2. Undertaking reception duties including answering the telephone, making appointments and collecting patient charges
3. Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
4. Undertaking surgery duties when required such as ensuring the surgery is set up appropriately for each session throughout the day to maximise the efficiency of the practice and surgery utilisation
5. Anticipating the requirements of the clinician and patient in advance of their session and ensure necessary lab work and equipment is in place
6. Monitoring surgery stocks to ensure that appropriate stock levels are maintained
About You
7. Experience working in Private / NHS practices preferred
8. Must be GDC registered as you will be required to assist in surgery at times
9. Willing to demonstrate the highest levels of patient care
10. The ability to work on own initiative as well as part of a team
11. Enthusiastic, with an appetite to learn and develop new skills
Benefits
We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –
12. Competitive pay scale
13. Career progression opportunities within the group
14. Recommend a friend bonus
15. Company paid GDC fee
16. Professional Development – access to online training and educational assistance
17. Wellbeing initiatives
18. Cycle to work scheme
19. Employee Assistance Programme
20. Enhanced family friendly policies
21. ‘You Days’ - a day off for moving house or getting married