Job Title: Employment Advisor
Location: Birmingham
Salary: £29,500
Full-time
Overview
Trigon Recruitment is working with a respected national training provider to recruit a proactive and dedicated Employment Advisor. In this key role, you will support unemployed individuals referred by Jobcentre Plus, helping them move into sustainable employment across a wide range of sectors - including recruitment, retail, customer service, warehousing, hospitality, and more.
You'll help customers build confidence, overcome barriers, strengthen employability skills, and secure meaningful roles. Many will be exploring opportunities in retail for the first time, others may be aiming for longer-term careers in recruitment, and some will be transitioning between sectors entirely. You'll be the person who helps them take those steps with clarity and momentum.
Key Responsibilities
Work towards monthly job start targets and sustainable employment outcomes
Manage and prioritise a busy caseload, offering tailored 1:1 and group support
Conduct detailed assessments to identify employment barriers
Develop structured action plans aligned with job goals
Coach and motivate customers to build practical employability skills
Support customers to apply for vacancies, including opportunities in retail and recruitment
Prepare customers for interviews across multiple sectors
Produce and refine high-quality CVs, cover letters, and speculative applications
Complete benefit calculations when required
Signpost customers to partner organisations for additional support
Build relationships with employers in recruitment, retail, logistics, hospitality, and other industries to secure suitable vacancies
Maintain accurate, timely records and update the internal database consistently Skills & Attributes
Highly organised, with the ability to manage and prioritise a varied caseload
Target-driven, resilient, and able to maintain high performance
Empathetic, motivational, and supportive in your approach
Confident liaising with employers in sectors such as retail, recruitment, customer service, and hospitality
Able to inspire customers to progress, stay motivated, and achieve employment goals This role is ideal for someone who thrives on helping people rebuild their working lives. You'll join an established organisation with a strong culture, supportive leadership, and excellent staff retention