It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us We're committed to bringing passion and customer focus to the business. Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Then read on! Position: Talent Development and Training Coordinator Salary: £32,000 Location: Milton Keynes Head office We have an opportunity for a Talent Development and Training Coordinator to join our Learning and Development team, we offer a range of training and development opportunities to employees across the business helping them to shape their wonderful careers with us and become the best they can be! You could play a pivotal role in the L&D team from delivering hands-on training, developing learning plans and assisting in the continuous improvement of our training Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that. Who Are Merkur? MERKUR Slots are part of the MERKUR Group (formerly the Gauselmann Group) since its acquisition in 2012. The MERKUR Group, founded in 1957, operates internationally, with a strong presence in Germany and numerous other countries including Spain, Serbia, Czech Republic, and the Netherlands, and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 230 high street Adult Gaming Centres under our MERKUR Slots Brand. Have we got your attention? Want to know what’s in it for you? About you: We are looking for a proactive and enthusiastic individual with a passion for delivering top notch training! Someone with strong facilitation skills and the ability to engage diverse audiences Someone with experience in Experience in training, learning & development, or a similar role in a customer-facing environment. Strong facilitation skills with the ability to engage diverse audiences. Experience with Learning Management Systems (LMS) and eLearning tools. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Strong written and verbal communication skills. Ability to analyse training needs and develop tailored learning solutions. Excellent planning, organising, and multitasking abilities. Accuracy, attention to detail, and a problem-solving mindset. Ability to work flexibly, including occasional evening or weekend shifts. Self-motivated, adaptable, and able to work independently. A commitment to fostering an inclusive and collaborative work environment. Desirable Experience in venue operations or hospitality. Knowledge of Articulate or similar eLearning software. Familiarity with Litmos or other training-related administrative systems. A valid driver's license for travel to various locations would be advantageous. Benefits: 33 days holiday (including Bank Holidays) Work Laptop and Phone Contributory Pension Scheme Health care plan and Life Assurance Discounts with high street retailers and restaurants through our benefits portal Employee assistance programme Duties include but not limited to: Collaborate with Venue Managers and stakeholders to assess training needs and develop tailored learning and development plans. Deliver hands-on training and coaching to employees. Assist in the creation and enforcement of operational policies related to compliance and venue excellence. Provide feedback and coaching to venue management teams, supporting their growth and development. Develop and maintain training resources, including manuals, handouts, and eLearning content. Facilitate engaging workshops, assessment days, and learning sessions. Track and report training metrics, providing data-driven insights to improve training effectiveness. Coordinate training sessions, scheduling venues, preparing materials, and ensuring logistical needs are met. Assist in the testing, rollout, and continuous improvement of eLearning modules. Support the development and evaluation of learning programs by gathering feedback and recommending enhancements. Engage with subject matter experts (SMEs) to enhance training content. Prepare detailed observation and training reports, discussing findings with Venue and Area Managers. Promote teamwork, collaboration, and a strong learning culture across the organisation. Full job description available on request Want to know more? Apply today and our recruitment team will be in touch! MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated. INDO If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!