Delegate Management Executive
Job Title: Delegate Management Executive
Location: Bagshot, 4 days a week in the office
Salary: £28,000 to £32,000 per annum, depending on experience
Hours: 40 hours per week
Our client is on the lookout for a passionate and highly organised Delegate Management Executive to join their growing Delegate Management team!
About the Role: This is an incredible opportunity to support the delivery of seamless and engaging delegate experiences across a variety of corporate events across the globe! Your responsibilities will span from registration to post-event follow-up, making every step count!
Key Responsibilities:
Manage the Delegate Journey: Oversee the end-to-end delegate management process, ensuring a smooth experience from registration to on-site coordination.
Data Management: Set up and maintain delegate registration platforms, ensuring accuracy and confidentiality in handling data.
Customer Engagement: Respond to delegate inquiries with professionalism and friendliness, ensuring they feel valued and supported.
Communication Support: Assist in crafting clear delegate communications across multiple channels.
Logistics Coordination: Work closely with event teams to manage delegate requirements, such as dietary needs, travel and accessibility considerations.
Post-Event Processes: Help with data reconciliation, reporting, and feedback collection to improve future events.
Continuous Improvement: Proactively share ideas and flag issues to enhance delegate management processes.
Skills and Experience: We're interested in your potential and attitude! You might bring:
Experience in administration or customer-focused roles.
Proficiency in Excel and Pivot Tables is an advantage.
Strong written and verbal communication skills.
Confidence with systems, databases, or software.
Excellent organisational skills with a keen eye for detail.
Personal Attributes:
Highly organised with strong attention to detail.
Friendly, professional, and confident in communicating with diverse individuals.
Proactive, eager to learn, and ready to take ownership of tasks.
Calm under pressure and skilled at managing multiple priorities.
A collaborative team player who thrives on supporting others.
Curious and open to feedback, with a desire to develop new skills.
What We Offer:
A supportive environment for learning and growth, with hands-on experience in global events.
Hybrid/flexible working options
24 days of holiday (plus Bank Holidays and your birthday), increasing up to a maximum of 29 days after three years of service.
Employer pension contribution at 3%, increasing with years of service.
Private Medical Insurance after three years of service.
Enhanced parental leave pay that increases with years of service.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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