Are you a tech enthusiast looking to start your career in systems support? Are you looking take your career in technology to the next level? We are currently recruiting for Junior Systems Support Technician, inhouse we would call you a Trainee Systems Hotline Engineer! What will you be doing? In this role, you’ll be at the forefront of ensuring seamless operations for automated material handling systems in production environments, offering vital support through our 24/7 hotline service. You are critical to how smooth businesses operate. What is in it for you? * Shift work – providing a good work life balance * Become a member of an Employee-owned trust * Performance bonus * Cycle to work scheme * Option to buy additional leave * Private medical insurance What will you be doing? * Provide 24/7 technical assistance and resolve issues related to Warehouse Management and Material Flow Systems * Assist customers in troubleshooting and logging issues into the support ticketing system * Collaborate with the support team to write and update technical knowledge base articles * Help manage escalations and support customer service through the account management team. What are we looking for? * Eager to develop technical skills in a high-demand industry. * Comfortable working in a shift-based environment, including weekends and nights. * Strong problem-solving abil...