Experience Service Advisor
Location: Portadown
Pay: £12.21 - £13.50/hr DOE
Hours : Full-Time, Rota-Based
Join a fast-paced, customer-focused team in the automotive sector where your service expertise and people skills will be valued and rewarded.
As a Service Advisor, you'll be the face of a busy vehicle servicing team, delivering outstanding customer service while coordinating vehicle maintenance and repairs. This is a fantastic opportunity for someone who thrives on organisation, has excellent communication skills, and enjoys working as part of a supportive, high-performing team.
What You'll Do:
Be the first point of contact for service customers
Schedule bookings and keep clients informed throughout
Liaise with technicians to ensure timely and accurate service updates
Process invoices and handle payments
Drive customer satisfaction through clear communication and attention to detail
What You Bring:
Previous experience in a customer-facing, automotive or retail role
Strong administrative and organisational skills
Ability to multi-task in a fast-paced environment
Positive attitude and a customer-first mindset
What's in It for You:
Competitive hourly rate: £12.21 - £13.50/hr based on experience & qualifications
Monthly Team Bonus worth up to £5,400/year
Uncapped Commission on Service Plans, Extended Warranties & Roadside Recovery
Franchise Training & development pathways
Shift pattern includes two alternating options:
Shift 1: Mon-Fri 8.30am-5.30pm (Every other Saturday)
Shift 2: Mon-Thurs 8.00am-5.30pm, Fri 8.00am-3.00pm (Every other Saturday)
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