Availability Window
* Sun: 08:00:00 – 17:00:00
* Mon: 06:00:00 – 15:00:00
* Tue: 10:00:00 – 19:00:00
* Wed: 13:15:00 – 22:15:00
* Thu: 07:00:00 – 16:00:00
* Fri: 06:00:00 – 15:00:00
* Sat: 13:15:00 – 22:15:00
Our Shift Leader rate of pay starts from £14.76 an hour. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The information below describes the availability windows and how shifts are scheduled. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if your available times match closely but not exactly to the advertised times, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
* Be a colleague in one of our stores and help serve shoppers every day.
* You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome.
* Whether you are seeking stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team for a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to ensure they leave with what they came for
* Look for ways to improve service, including coaching colleagues and giving feedback to the team
* Guide and support colleagues in-store, ensuring it stays a safe place to work and shop
* Maintain an understanding of store performance and assist managers in delivering actions that improve operations
* Lead from the front and set a strong example for colleagues
Please note that you need to be 18 or over to apply for this role.
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring decisions are right for everyone’s safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Keeping the store clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a positive, inclusive team atmosphere
* Providing great customer service by listening to customers and putting them first
* Keeping the team informed about communications, changes, or updates
* Staying knowledgeable about store performance and looking for ways to improve operations
* Coordinating store improvements and removing obstacles to great service
* Following health and safety routines and ensuring colleagues do the same
* Recognising and celebrating colleagues providing great service
* To be a great role model, delivering thoughtful customer service that meets each customer’s needs
* To build strong, lasting relationships with colleagues to create a positive and inclusive team atmosphere
* To be a clear communicator, using a variety of methods to keep the team well-informed
* To be comfortable taking the lead and overseeing the store in the absence of the Manager
* To be a good decision maker, flexible in thinking and able to handle change to serve customers and colleagues
* To be motivating, inspiring the team to exceed expectations
* To be curious and look for ideas to better serve customers, communities, and the planet
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship; it means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, you can be yourself at work. We are a place where Everyone’s Welcome.
We understand life looks different for each of us. We welcome chats about flexible working. Some people are at the start of their careers, some want flexibility to do what they love, or others are managing life moments. Talk to us during your application about how we can support.
We are proud to be accredited Disability Confident Leader and commit to an accessible recruitment process. For information on accessibility support, please read and contact us at the provided links.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. For the school leaver age in your country, please refer to the provided link.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves areas such as the warehouse, beers, wines and spirits, counters, bakery, and driving roles.
On occasions with high volumes of applicants, some roles may close earlier than the advertised end date. We will offer feedback to those who attend an interview. For more information about us, please visit www.tescoplc.com
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