About the role: The purpose of this role is to support the Technical Manager and QA Team in maintaining company policies and procedures in line with BRC and other third-party audits, and ensure the company complies with all relevant legislations. You will also provide administration support to our QA department, keeping matrixes up to date, assisting with customer complaints, generating COC's and assist our raw materials lab in reviewing microbiological testing results and investigations. Job Role (not limited to): Review procedures, write procedures and make necessary improvements Drive continuous improvement and promote the food safety culture within the business Contribute and play a part in the internal auditing team Support the business during third party audits and traceability exercises Assist with the coordination and completion of customer complaints Issuing Certificates of Analysis/Conformities, where required Key attributes: Strong IT skills including Microsoft Office software Experience working in a technical related role within the food or beverage manufacturing industry High attention to detail and great organisation skills Good understanding of food safety systems and their practical application in a manufacturing environment Good knowledge of third-party standards such as BRC, Trading Standards. And Customer COP's A good working knowledge of HACCP