SHAL Housing Providing safe, warm and affordable homes in our community
Executive Assistant
Responsible to Data and Communications Manager
Bridgwater, this role is hybrid with a minimum of 2 days in the office and occasional evening work to support board meetings.
To provide high-level administrative support to the CEO, Finance Director and Data and Communications Manager, including diary management, travel arrangements, and meeting coordination, and administrative support to the wider management team and the Board.
This is a new role within the organisation, offering a unique opportunity for the right candidate to shape and define the Executive Assistant role. The successful applicant will be responsible for building the role from the ground up, including establishing the supporting processes and structures necessary to ensure its long-term success.
Act as a key point of contact between executives and internal/external stakeholders, ensuring smooth communication and follow-ups and to manage and prioritise email correspondence, draft communications, and prepare reports, presentations, and briefing documents for Board and Management.
Support the Data and Communications Manager with the collation and provision of governance-related data to the Board and to provide governance support for the Board of Non-Executive Directors, ensuring compliance with regulatory and internal governance requirements and delivery of the Board training plan.
To oversee office management tasks, ensuring a well-organised and efficient working environment, including in the online environment and SharePoint.
To support the Data and Communications Manager with the development of SHAL’s digital capabilities, and the effective utilisation of information and communication systems and processes, including the upkeep and updating of the website, social media and the production of newsletters.
Support in project management and coordination of strategic activities and ensure the effective and accountable use of strategic monitoring systems and perform ad-hoc tasks and support business operations as required.
Establish, develop, and maintain effective working relationships with all work colleagues, contractors and partnering agencies to ensure an integrated contribution to the delivery of SHAL’s purpose, priorities and culture.
Observe and comply with SHAL’s policies and procedures and observe and continually promote equality, diversity and inclusion and customer care in compliance with SHAL’s purpose, priorities and culture.
Continuously seek realistic ways to improve efficiency and effectiveness in your role, to help SHAL deliver its purpose, priorities and culture.
Participate in learning and development activities that develop personal and professional effectiveness and assist in improving performance in the role and to undertake any other duties as may reasonably be required in line with the level of responsibility of the post and in order to meet SHAL’s changing needs.
Data Security and Quality Assurance
Deliver your role in adherence to the requirements of the regulations in force relating to data security and GDPR, ensuring that the rights and freedoms of data subjects whose personal data is processed as part of your role is protected at all times.
Be proactive in suggesting improvements to information security management practices and contribute to SHAL’s objective to maintain continual improvement in the management of information security.
Work efficiently, cost-effectively, economically, equitably and ethically in accordance with SHAL policies and the law to maintain SHAL’s reputation.
Proven experience as an Executive Assistant, Personal Assistant, or in a similar administrative role supporting senior executives, with strong organisational and time management skills with the ability to multitask effectively in the context of sometimes conflicting priorities.
Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant tools.
Be enthusiastic, flexible, honest, hardworking and committed to SHAL’s mission
Experience or knowledge of the social housing sector is advantageous.