Role: Helpdesk Administrator Area: Brierley Hill Type: Contract Pay Rate: £13 - £15 per hour - DOE Duties: Provide the overall key administration management to the contract • Manage the contract(s) email inbox and distribute documents where necessary (such as filing and sending relevant documents to relevant persons for review if required • Manage the contract(s) calendar to ensure contractors are booked in effectively with relevant documents (RAMS) • First point of call for contractors to attend site and carry out Planned Maintenance and book them into the sites when/where required • Proficient IT skills; with the ability to use various computer packages confidently, including SAP, Maximo, Excel and Word. • Assist with producing data and collating figures, relevant documentation and financial information is at hand for customer meetings/reports. • Distribution of PPM’s to the Maintenance teams and pursue completion of such works • Raising Corrective Works on the back of Planned Maintenance carried out and manage the progress • Responsible for reviewing the Contract Deliverables Schedule, the Performance Parameter Schedule and generating and reviewing the Helpdesk Report to determine compliance on a monthly basis. • Maintain adequate records of Planned/Reactive Corrective Works • Liaising with suppliers and sub-contractors, chasing outstanding invoices for completed works. • Collates programmed maintenance-related data to inform the development of each Schedule of Programmed Maintenance, each quarterly review and each monthly invoice. • Preparation of monthly applications, detailing contract spend on breakdown works and extra to contract works. • Raising of Purchase Orders and Ensure invoices are received and Goods Receipting in the appropriate manner using COUPA • Raising of contractor monthly Invoices • To work with the client SHEQ team to ensure compliance with all Health and Safety & CDM regulations and obligations and to assist with entering Near Miss, Safety Observations and Accidents on the portal. • Providing technical support to the Operations Manager and Technical Manager on technical matters • Ability to multi-task and manage own workload in a growing organisation • To produce billing information • Approval/payment of suppliers • Monitoring and controlling of sub-contractors including completion of sub-contractor inspections / audit to ensure SHEQ standards are achieved. • Prepare spreadsheets showing current progress of various processes and spends (Trackers) • Submission of costs within contract guidelines If you are interested please click the apply button now