Job Title: Deputy General Manager
Location: Stratton-on-the-Fosse, Radstock, Somerset, BA3 4RJ
Contract Type: Full-time, permanent - 52 weeks a year.
Salary: £27,500 per annum + benefits.
Why Join us
* 28 days holiday (including bank holidays)
* 3 volunteering days to give back to causes you care about
* 3 days grandparent leave for those special family moments
* 24 weeks enhanced maternity leave
* Bespoke training & development opportunities
* Pension & life insurance
* Discounts on high street brands, cinema & holidays via the Perkbox App
* Wellbeing hub & access to employee assistance programme
* Free meals while at work
* Career development & HIT Apprenticeships for all experience levels
About the role
We are seeking a confident and committed Deputy General Manager to support the effective day-to‑day running of the catering service at Downside School. Working closely with the General Manager, you’ll play a key role in operational delivery, team leadership, and ensuring high standards in food quality and service.
You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges.
Key Responsibilities
* Support the General Manager in overseeing day‑to‑day catering operations, ensuring a high‑quality and consistent service.
* Lead by example in delivering excellent food standards and customer experience.
* Supervise and motivate catering teams to perform efficiently and with pride.
* Help manage stock, ordering, and supplier relationships in line with budgetary targets.
* Maintain high standards of food safety, hygiene, and compliance with all relevant policies.
* Assist in planning and executing hospitality events and term‑time functions.
* Deputise in the absence of the General Manager, taking ownership of operations and client communications.
Qualifications
* Previous supervisory or assistant management experience in a catering or hospitality environment.
* A food‑led individual with a good understanding of kitchen operations and customer service.
* Experience managing a team and supporting staff training and development.
* Knowledge of health & safety, food safety, and compliance procedures.
* Strong interpersonal skills and a proactive, can‑do attitude.
* Experience in an education or contract catering setting is desirable but not essential.
Employment Details
All roles within Holroyd Howe involve regulated activity. A criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. It is a criminal offence for individuals barred from working with children to apply for such roles.
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