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Executive Assistant / Office Manager
The role of the Executive Assistant / Office Manager will be in our Manchester office, where the Executive Assistant / Office Manager will be at the forefront of managing colleagues' experience whilst handling incoming calls, ensuring compliance, and the smooth running of the office. This role is suitable for a proactive, positive person who wants to be part of the Isio team and has a passion for delivering leading service to all those they interact with. The role will report into the Office Head for Manchester, whilst also reporting to the Head of Facilities.
This is not a hybrid role - the role will be office based in our Manchester city centre office, Monday - Friday.
Role and Responsibilities
* Supporting the Manchester Office Head and several other Partners and Directors across different service lines in a variety of tasks including but not limited to:
* Assisting with diary management, ensuring diaries are kept up to date. Setting up both internal and external calls/meetings, liaising with the appropriate people to agree on suitable dates, ensuring all details and supporting documents required are provided in advance. Managing diary conflicts and rearranging calls/meetings where necessary. Inbox management where required.
* Where required, supporting Partners and Directors with booking travel through our travel system and ensuring all relevant details are in calendars.
* Prioritising tasks and projects to ensure Partners and Directors focus on high-impact activities and providing reminders and follow-ups on key deadlines and commitments.
* Where required, supporting Partners and Directors with expenses using our expense system, the office events your stakeholders may be involved with.
* Handling confidential information appropriately.
* Taking and directing calls via switchboard to relevant teams/departments.
Executive Assistant:
* Working with the Office Head to ensure the smooth running of the office and maintain a welcoming environment for both staff and visitors. Sharing communications and updates with the team.
* Ensuring all colleagues have the relevant tools and information to be able to provide a warm welcome to clients and visitors to the office. Greeting guests where required and ensuring rooms are cleared, clean and tidy after meetings.
* Assisting the Office Head with the organisation of team and external events, management of the office credit card ensuring all expenses are complete for spends. Monitoring and managing office budgets and working with the Office Head to agree on spends.
* Maintaining health, safety and security for the office by completing regular checks, ensuring colleagues adhere to processes and policies, escalating as required liaising with the Head of Facilities and Head of Information Security, keeping all records up to date, and reporting any suspicious activity including being involved with annual audits.
* Liaising with the building management team on a regular basis, ensuring good services and compliance is being adhered to.
* Checking that everything is working every day - Providing basic room tech troubleshooting help and interacting with IT as required.
* Providing cover for the other Office Managers and EA's during periods of absence.
* Owning the above processes within the Manchester office and identifying improvements.
Office Manager:
* Working with the Office Head to ensure the smooth running of the office and maintain a welcoming environment for both staff and visitors. Sharing communications and updates with the team.
* Ensuring all colleagues have the relevant tools and information to be able to provide a warm welcome to clients and visitors to the office. Greeting guests where required and ensuring rooms are cleared, clean and tidy after meetings.
* Assisting the Office Head with the organisation of team and external events, management of the office credit card ensuring all expenses are complete for spends. Monitoring and managing office budgets and working with the Office Head to agree on spends.
* Maintaining health, safety and security for the office by completing regular checks, ensuring colleagues adhere to processes and policies, escalating as required liaising with the Head of Facilities and Head of Information Security, keeping all records up to date, and reporting any suspicious activity including being involved with annual audits.
* Liaising with the building management team on a regular basis, ensuring good services and compliance is being adhered to.
* Checking that everything is working every day - Providing basic room tech troubleshooting help and interacting with IT as required.
* Providing cover for the other Office Managers and EA's during periods of absence.
* Owning the above processes within the Manchester office and identifying improvements.
Key Skills & Experience Required
* Experience of working in a corporate setting in a similar role.
* Management of key stakeholders at all levels in a typical corporate environment.
* Excellent communication and interpersonal skills.
* Experience of using all Microsoft packages
What we offer you
Isio is a people business, and we're committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this.
You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits .
About Isio
Isio was 'born' in 2020 from the sale of KPMG UK's Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.
Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us - valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.
Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com
Department Corporate Locations Manchester Employment type Full-time
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