Join to apply for the Quality Assurance Manager role at KFC UK & Ireland
Join to apply for the Quality Assurance Manager role at KFC UK & Ireland
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We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.
Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.
What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere.
All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job.
THE TEAM
Our Marketing team is a 50-strong crew of bold thinkers, culture shapers and creative doers - from Brand and Digital to Strategy, Food Quality and Innovation. We’re here to keep KFC at the heart of culture across the UK & Ireland, blending our iconic roots with fresh, fearless ideas that connect with real people. We don’t just make ads - we build love, drive growth, and stay one step ahead of what’s next.
Bringing it to the role.
The Food & Quality Team at KFC UKI are looking for a Quality Manager who is passionate about food quality, standards and safety and doing the right thing from a quality and customer perspective.
The Food & Quality Team at KFC are a fun, entrepreneurial team who have a critical role in making the KFC Brand modern and distinctive through our menu. Some highlights for the team over the last few years have been launching the first Vegan Burger into QSR (it sold out in days…) having our (global award winning) Gravy Burger featured on a Channel 4 documentary and launching a Watermelon & Lime Southern Refresher beverage to allow us to remove full sugar Pepsi and wipe millions of calories from our menu. It’s an ideal time to now join the team and help craft our position on food for the future….
What you’ll be responsible for:
* Lead the food information to customers for all products including ingredients, allergens and nutrition
* Drive ingredient and allergen recipe reformulation projects, interpret research results and translate into next steps
* Manage Halal product offering ensuring we have sufficient accredited products in our supply chain
* Drive the identified Spend Smarter initiative from Supply chain through UK &I market development, testing and launch
* Review and implement relevant market food legislation
* Project management any change or match of a permanent ingredient/menu item from test to restaurant launch to maintain supply
* Own the cook profiles and validation of all food ingredients to ensure food safety and quality
* Manage and maintain recipe management system
* Collaborate cross functionally with equipment, risk and operations functions on new equipment and ease initiatives for our restaurant teams to ensure food safety and quality
* Be a guardian of food standards and core product finished quality.
* Embrace and champion the food culture across the business
What we’d love from you
EXPERIENCE:
* Minimum 5 years’ experience in relevant quality/ technical role within food manufacturing, food retailing or food service disciplines.
* Broad experience across food safety, quality and product development desirable
* Strong influencing skills and confident communicator at all levels of the organisation
* Proven project management including product optimisation, research and product launch
* Experience using raw material, recipe management systems and food labelling
* Food legislation and labelling, HACCP and quality management systems knowledge
* Strong problem solving and analytical skills, with the ability to work in a structured and methodical manner.
* Able to demonstrate commercial awareness as well as food safety/technical knowledge and skill
* Strong organisational skills for planning and prioritising with self-motivating
EDUCATION:
* Degree in Food Science/ Technology/ related subject
What’s in it for you:
We offer benefits that make your life that little bit easier — because we know the juggle is real.
From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work.
You’ll get:
Hybrid working from our Woking RSC (just 24 mins from London)
Up to 11% company pension contributions
Fri-Yay finishes at 1pm every Friday
5 Live Well Days a year, just for you
Bonus scheme linked to company & personal performance
???? Private healthcare, Digital GP access & mental health coaching
Enhanced parental leave and flexible return options
And yes — 25% off the chicken
THE ROAD TO BECOMING A REAL ONE...
* Apply (Go on... do it) – send us your CV and answer a couple of app questions.
* Intro call with our Talent Team
* Virtual call with Hiring Manager + Talent Partner
* F2F interview & Task at our HQ, Home of The Real Ones in Woking
Ready?
We hope so, if you’re ready to be part of our community, now’s the time to apply.
Please note 2-3 days in Woking are required to fulfil this role.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Quality Assurance
* Industries
Hospitality and Retail
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