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Client:
Butlin's
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
14.08.2025
Expiry Date:
28.09.2025
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Job Description:
Description
About The Role
As a Resort Safety Controller team member, you will handle various challenges requiring customer service and security skills. Your role is to ensure guests' safety at Butlin's by operating the Resort Safety control room, deploying SIA operatives, responding to incidents, and maintaining security across the Resort.
Key Responsibilities
* Be the main point of contact for the resort.
* Communicate effectively and resolve issues fairly, engaging with guests and team members via various communication methods.
* Assist guests with inquiries, ensuring their safety through problem-solving.
* Monitor radio communications, answer phones, dispatch personnel for incidents like fire alarms, and oversee CCTV systems.
* Use PC systems proficiently and report irregularities and incidents appropriately.
Note: This role requires availability for nighttime and flexible hours.
About You
* Previous security control experience is desirable but not essential if you hold a Level 2 CCTV/Public Space Surveillance qualification and a valid SIA Licence.
* Having a Door Supervisor Licence and DVLA Car Licence is advantageous.
About Butlin's
At Butlin’s, we focus on fun and adventure! With over 80 years of delighting guests, our culture emphasizes creating smiles, teamwork, and caring for each other. Join us for an exciting opportunity to be part of a vibrant team and deliver memorable experiences.
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