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Apprentice administrator at yta training

Bradford
Shipley College
Training
Posted: 11 June
Offer description

YTA Training, Bradford (BD4 9NW) – Business Administration Apprentice


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.


What you’ll do at work

As a Business Administration Apprentice, you will provide essential support to our busy team. You will develop a broad range of administrative skills while acting as the first point of contact for enquiries. Your role is key to ensuring our processes remain efficient and that every customer receives a professional and seamless experience.


Key Responsibilities

* Making outbound calls to warm leads and prospective students to discuss our courses and guide them through the onboarding process.
* Handling inbound telephone and email enquiries, acting as the first point of contact to help prospective students find the right training path.
* Managing and growing our social media presence. You’ll create engaging content to showcase student success and promote upcoming course dates.
* Actively collecting student reviews and student journey information to help create authentic marketing content and monitor student results/success rates.
* Printing and assembling student portfolios, ensuring all training materials are ready for course start dates.
* Learning to process simple invoices and maintain accurate financial records for course bookings.
* General administrative tasks, such as managing post, monitoring office supplies and ensuring our customer database is accurate and up to date.


Where you’ll work

UNIT 12A, SPENCER BUSINESS CENTRE, FACTORY STREET, BRADFORD, BD4 9NW


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

* Skilled in the use of multiple IT packages and systems relevant to the organisation to write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
* Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and presents solutions to management.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
* Completes tasks to a high standard and continuously improves their work. Reviews processes autonomously and makes suggestions for improvements.
* Takes responsibility for initiating and completing tasks, managing priorities and time to meet deadlines. Positively manages the expectations of colleagues at all levels.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Undertakes and leads projects as required.


Training Delivery

Flexible delivery including the following:

* Formal Learning Sessions: One 2‑hour session per 4 weeks
* Interim 1-to-1s: Weekly or bi‑weekly informal catch‑ups (usually online).
* Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter.
* The learner and employer to decide how to best structure their "Off‑the‑Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily.


Requirements

* GCSE in English (grade 4+, A*-C or L2 equivalent)
* GCSE in Maths (grade 4+, A*-C or L2 equivalent)
* Other relevant qualifications and industry experience may be considered.


Other requirements

Please ensure you have: Researched the role, eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and attend an information advice and guidance session.


About this employer

YTA is the UK’s premier training centre for construction training and assessment backed up by outstanding independent customer reviews. YTA is an approved training provider and has accreditation to offer nationally recognised qualifications on behalf of NOCN Cskills (Construction Skills) formally CITB (Construction Industry Training Board). At YTA Training, we believe in practising what we preach regarding professional development. Upon successful completion of the apprenticeship, there may be an opportunity for a permanent position.


Contact

SHIPLEY COLLEGE – 01274327390

The reference code for this apprenticeship is VAC2000033911.


Apply now

Closes in 12 days (Wednesday 17 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.

Wage: £15,600 for your first year, then could increase depending on your age.

Hours: Monday to Friday 8:30am to 5pm, 1 hour unpaid lunch, 37 hours 30 minutes a week.

Duration: 1 year 6 months.

Start date: Wednesday 8 July 2026.

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