Retail Assistant – Prescription Services & Customer Support Location: Bedford Employment Type: Permanent, Full-Time (including rotational weekend shifts) Salary: £24,000 plus excellent benefits and structured training and development programme About the Role This well-respected national chain seeks a confident and customer-focused Retail Assistant to join the Bedford-based team. This is a dynamic, front-facing customer service role ideal for someone with a strong background in customer service and a keen eye for detail. You’ll play a vital part in supporting customers with prescription-related queries, managing appointment bookings, and guiding them toward the most suitable products and services. Working with a qualified, committed and professional team adds to the attraction of this position, as this post offers real progression and real career development. Key Responsibilities Assist customers with prescription handling, ensuring accuracy and confidentiality Organise and manage customer appointments with efficiency and professionalism Provide tailored product and service recommendations based on individual needs Maintain a welcoming and well-presented retail environment Collaborate with team members to ensure smooth daily operations Uphold company standards in customer care, compliance, and service delivery About You Minimum of 3 years’ experience in a customer-facing retail or healthcare setting GC...