As an entry-level IT technician, you will join a team of IT professionals supporting Reynolds' UK operations with data centre, desktop, server, and network support.
This role involves collaboration with US and European IT teams and offers opportunities to learn alongside experienced professionals, managing equipment such as desktops, servers, and networking devices. You will be assigned projects to research and manage as you progress.
The position begins as a trainee system operator in our Birmingham UK data centre, working rotating shifts including evenings, nights, and days. It provides training in data centre systems and procedures, with potential progression into roles covering desktop support, server management, and networking. Training will be delivered through on-the-job, online, and cross-team methods.
The role is based in our Birmingham office.
Responsibilities
* Report to the Data Centre Operations supervisor
* Monitor data centre infrastructure including cooling, power, servers, and network devices
* Ensure backups of critical data are taken and securely stored
* Maintain the data centre environment
* Provide out-of-hours support
* Monitor site security via CCTV
* Patch cabling and manage equipment moves
Requirements
* Strong organizational skills and ability to follow procedures and deadlines
* Professional attitude and work ethic
* Motivated to develop a career in IT
* Ability to work independently and in a team
* Ability to lift and move heavy equipment such as servers and racks
* Basic understanding of IT hardware and Windows OS is advantageous; training will be provided
* Availability for rotating shifts, including nights and weekends
We offer a supportive environment with work-life balance, including life assurance, optical care, optional additional leave, 4% pension contributions, Employee Assistance Programme, Cycle to Work scheme, free parking, and social activities.
Company Information
Reynolds and Reynolds offers a rewarding career in a dynamic environment with growth opportunities. With over 100 years of excellence, we are a global leader in software and IT services, seeking individuals with potential to grow and contribute at our Birmingham office.
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