Every
number tells a story. Help us keep it balanced.
At Hotel Indigo K West Shepherd’s Bush,
we believe behind every seamless guest experience is a detail-driven
back-office team. As our Accounts Assistant,
you’ll be a vital part of our Finance Department, ensuring accuracy,
accountability and smooth financial operations. From processing invoices to
resolving billing queries, your work keeps our numbers aligned and our service
exceptional. If this sounds like you, then come join our pre-opening team as we
get ready to open our doors!
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What’s Our Story?
We’re more than
a lifestyle hotel, we’re a living reflection of Shepherd’s Bush. However,
behind our personal service and bold brand, there is a Finance team that makes
it all run like clockwork. That’s where you come in!
Here’s what you can look forward to as our Accounts
Assistant:
Annual
salary: £30,900
* Pension
with company contributions
* 50%
discount in all our restaurants and Spa treatments across our properties
* Team
member and Friends & Family rates across our properties
* Complimentary
stay after passing probation
* IHG
Employee rate across 6000 hotels globally
* Extensive
discounts on our benefits platform
* Healthcare
cash plan
* Interest-free
season ticket loan
* Employee
Assistance Programme – 24/7 online GP, mental health support, and wellbeing
* World-class
development programmes, apprenticeships, and growth opportunities
* Bike
to work scheme
* Recommend
a Friend incentive
* Free
meals on duty
* Social
squads and recognition schemes to make your voice heard and celebrate success
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A Day in Your Neighbourhood
* Process
with precision – Raise and issue accurate invoices. Handle no-show
charges, cancellations and guest account queries.
* Keep
it reconciled – Manage UK and international commissions,
reconcile booking.com charges, and support monthly commission accruals.
* Support
compliance – Assist with intercompany invoices, month-end
tasks, credit allocations, and financial risk assessments.
* Own
guest and agent queries – Respond to invoice requests and billing issues
quickly and professionally, ensuring smooth communication with travel agents,
internal teams and guests.
* Teamwork
in finance – Support the Finance Manager and wider team on ad
hoc tasks, cover and month-end procedures as needed.
* Maintain
standards – Ensure documentation is clear, accurate and filed
in line with audit and internal control procedures.
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What’s Your Story?
You’re a
numbers-focused professional who values accuracy, organisation and teamwork.
You’ll shine in this Accounts Assistant role if you bring:
* Previous
experience in an accounts or finance assistant role, ideally in a hotel
environment
* Familiarity
with hotel systems such as Opera preferred
* Excellent
attention to detail and ability to meet deadlines
* Clear,
courteous communication, whether it’s dealing with colleagues, suppliers or
guests
* A
proactive, solution-focused approach to problem solving
* Confidence
working both independently and collaboratively
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If you’re ready
to take the next step in your finance career and be part of a hotel that values
both style and substance, this is your opportunity. Join us as an Accounts
Assistant at Hotel Indigo K West Shepherd’s Bush and help ensure every
number and invoice adds up to something exceptional.