Receptionist - 9.00am - 2.00pm Mon-Fri - Hedge End
Main Duties
Greet and Welcome Visitors:
Warmly greet visitors, clients, and employees, and direct them to the appropriate person or department.
Manage Front Desk:
Ensure the reception area is clean, organized, and presentable at all times.
Answer and Direct Calls:
Professionally answer, screen, and forward incoming phone calls.
Handle Correspondence:
Manage incoming and outgoing mail, emails, and packages.
Visitor Management : Maintain visitor logs, issue visitor badges, and ensure security protocols are followed.
Meeting Coordination:
Schedule and prepare meeting rooms, including setting up AV equipment and arranging lunches and refreshments.
Administrative Support:
Perform general clerical duties such as photocopying, scanning, and filing.
Office Supplies:
Monitor and order office supplies to ensure inventory is maintained.
Customer Service:
Provide basic information about services, office hours, and company policies.
Health and Safety:
Assist with health and safety procedures, including conducting weekly fire alarm tests.
Kitchen Supplies and Toiletries:
Manage inventory and ordering of kitchen supplies and toiletries.
Staff ID:
Issue and manage staff identification badges.
Calendar of Events:
Maintain and update the office calendar of events.
Assist with Facilities Queries:
Provide support for facilities-related queries and issues.
Fire Warden:
Act as a fire warden, conducting regular fire drills and ensuring compliance with fire safety regulations.
Raising Purchase Orders:
Raise and process purchase orders for office supplies and services.
Security Safe and Keys:
Manage the security safe and keys, ensuring proper access and security protocols.
Skills and Knowledge
Minimum of 2 years' experience in a receptionist and customer facing role.
Excellent communication skills (written and verbal).
Works well in a team as well as independently.
Strong organisational skills.
Ability to prioritise workload.
Keen eye for detail.
Tackle ad-hoc tasks efficiently.
TPBN1_UKTJ