Location: High Wycombe / Marlow / Amersham
Full-time, Permanent
Driving Licence Required
Are you a proactive, people-focused IT Support professional looking to grow your career in a friendly, fast-paced law firm? We're looking for an IT Assistant to join our expanding team and support 130+ users across multiple offices.
This is a newly created role offering fantastic exposure to systems, service desk support, training, data reporting, and emerging technologies - including AI. If you enjoy variety, problem-solving, and learning new skills, this is a brilliant opportunity to develop.
You'll initially be based in High Wycombe or Marlow, with regular travel to High Wycombe, Marlow, Amersham, London (serviced office).
Once trained, you'll mainly work from Amersham or Marlow, with flexibility to provide cover at other sites.
Key Duties
1. Provide first-line IT support to 130+ users across all offices
2. Troubleshoot hardware, software, and system issues quickly and effectively
3. Deliver in-person training sessions and create 'how-to' guides for staff
4. Assist the IT Director and IT Manager with ongoing development projects
5. Diagnose technical issues by asking the right questions and identifying required support levels
6. Become an advanced user of key legal software packages (training provided)
7. Suppo...