About the Role
We are looking for a compassionate, caring and motivated individual to join our team at the Acute Medical Unit (AMU) at Royal Preston Hospital. This is a 16‑hour a week contact; working hours are open to discussion for the right candidate.
The AMU is a busy, fast‑paced department with high patient turnover. As the first point of contact for patients attending our department, you will ensure that standards of service are maintained and that Trust protocols are strictly adhered to.
Key Responsibilities
You will possess excellent communication, organisational and administrative skills with a keen attention to detail. You will be responsible for providing an efficient and effective reception, completing all necessary ward clerk jobs, and supporting the Band 6 on the unit with patient administration.
You will actively participate in the receptionist process, activate inpatients, assist with discharges and update patient demographics, and support organisation on the unit. Following training you will be multi‑skilled and have a full understanding of the reception area and the basic functionality of the clinical systems.
* Demonstrate an approachable, courteous, efficient appointment service to all Health Care Professions, patients, carers and relatives.
* Actively contribute towards service development.
* Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other health care professions, utilising a variety of communication methods including verbal and electronic.
* Constructively manage barriers to effective communication.
* Use initiative to resolve conflicts in a mutually agreeable way, escalating to management where necessary.
* Maintain confidentiality at all times as required by legislation and Trust Policy.
This advert closes on Friday 1 May 2026.
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