About the Role
We have an excellent opportunity for a motivated Service Advisor to join our team at Jaguar Land Rover Huddersfield. As a Sytner Service Advisor, you will provide outstanding customer care and act as the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, keep the customer up to date at every stage, and answer any questions or queries they may have. You will also liaise with technicians and workshop control about vehicle statuses to ensure that vehicles are ready on time. You will give the best advice on our products and services.
This is a challenging role where customer care always comes first. You will take the time to talk to people, build a genuine rapport, and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns, which may include weekends, to ensure we provide our customers with the highest possible levels of service.
About You
We want applications from individuals with a willingness to learn and progress, even if you do not have previous experience. Training is provided through our dedicated in‑house Learning & Development team and outstanding manufacturer courses run by Brand to support your career.
Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.
Why Sytner?
Sytner Group provides an industry‑leading benefits package.
* Enhanced Holiday Entitlement – 33 days including bank holidays
* Industry‑leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to Work scheme
* One day a year paid voluntary / community work
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes or adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.
#J-18808-Ljbffr