The salary for this Operations Manager job is up to £50,000 per annum.
Main duties:
* To monitor and support the delivery of person-centred services to all people using our service within your defined area.
* To ensure that the actions of all staff directly supporting people using the service support their care, protection and wellbeing, and in compliance with external regulations, standards and monitoring bodies.
* To provide supervision and support to Service Managers/Service Leads and/or Senior Support Workers through effective recruitment and selection, coaching and performance management as well as support to manage their team.
* To develop own knowledge and practice relative to continuously promoting the development of all services under your responsibility and your own personal development.
* Identify methods and systems to promote effective communication and engagement with individuals and key people, both internally and externally.
* Monitor and report on compliance with health, safety and security regulations and requirements.
* Develop and maintain effective systems and processes to promote the individuals choice about their care and support.
* Monitor and report on service delivery taking into consideration that services are designed and reviewed to promote and maximize the achievement of the best possible outcomes for everyone.
* Monitor and report on person-centred approaches/person-centred plans across area of responsibility.
* Support the Service Managers/Service Leads to design and implement a service which addresses the needs of individuals experiencing significant life events.
* Promote and monitor the people we support and their involvement across area of responsibility.
* Ensure that all services delivered are compliant with the required external regulatory standards.
* Continuously improve service performance across services for which you are responsible.
* Supervise, mentor and act as a positive role model to Service Managers/Service Leads to ensure effective and efficient person-centred service delivery to all people who use the service.
* Participate in rotational on-call system as assigned.
Requirements of this Operations Manager job:
* Must have Level 4 or equivalent in Adult Social Care
* Must have knowledge of legislation pertaining to people with disabilities, care leavers, and people living with learning disabilities/mental health issues/physical disabilities.
* Demonstratable expereince working with vulnerable adults in a fieldwork, residential, day care or youth work background.
Contact:
This Operations Manager job is advertised by Sam Bellotti; if you are interested in this position please click above to apply now.
Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients’ requirements.
As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.
Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).
With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.