B1 - Temporary Promotion - Enquiry and Productions Assistant Team Manager - Social Security Scotland
Job Info
* Job Identification 3464
* Job Family Counter Fraud.Enforcement, Sanctions and Redress
* Locations Glasgow, United Kingdom (Hybrid)
* Working Pattern Full Time
* Which requisition process does this apply to? Temporary Promotion/ EOI
* Number of Openings 1
* Apply Before 04/02/2026, 11:00 AM
Have you worked in Counter Fraud and have experience in Production Management? Do you have the ability to work with conflicting priorities and attention to detail? If you have, then Social Security Scotland has a temporary role for a B1 Enquiries and Productions Assistant Team Manager.
As Enquiry and Productions Assistant Team Manager you will work within the External Investigations Team. You will provide support to Investigators who undertake investigations into allegations of fraud which are compliant with legal and policy requirements. Flexibility to travel to our Investigation hubs in Inverness, Dundee and Edinburgh in addition to Procurator Fiscal Offices will be required.
Responsibilities
* Application of data protection legislation and relevant standard operating procedures/guidance in relation to Evidence Management
* Review and action DPA applications on behalf of Investigators, ensuring they meet the required standard of quality and accuracy and comply with relevant legislation
* Monitor the shared inbox and ensure timely updates of trackers and the Fraud Case Management System
* Maintain the integrity of evidential and other sensitive materials by following the recording, handling and retention/destruction guidelines
* Provide administrative support to Investigators and Team Leaders, including producing MI reports when required
* Take responsibility to gather information required in relation to any SARS request received
* Seize evidence to support Investigators from Internal Systems in line with COPFS code of practice and standard operating procedures
* Accompany Investigators when seizing evidence and noting Witness Statements from third parties.
Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Please familiarise yourself with this framework by clicking on the following link: Introduction - Success profiles: candidate guide
Experience
Demonstrated working knowledge of Production Management within a Criminal Investigation environment with a strong understanding of data Protection Legislation
Excellent customer service and communication skills, with the ability to engage confidently with a range of stakeholders.
Proven ability to manage a varied workload, balancing conflicting priorities, maintaining a high level of accuracy and attention to detail whilst working within a collaborative team working environment.
How to Apply
Please apply online, providing a Supporting Statement of no more than 750 words detailing evidence of how you demonstrate the Success Profile elements noted above.
Please note that a CV is not required for this temporary opportunity.
Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
If you are interested in this opportunity you should seek permission from your manager and C-band manager before applying on a level transfer (TLT) basis. If applying on Temporary Promotion you should inform your manager and C-band manager from the outset of your intention to apply. If successful in your application, your release must be agreed by your line manager and C-band manager or relevant unit head.
Please note that due the nature of this role the successful candidate must hold a full UK driving licence as there will be a requirement to travel using the pool car.
Security Check
The successful candidate will be required to undergo Security Check Level clearance before a start date can be agreed.
Dates to Remember
* Statement submitted by: 2nd April 2026 at 12 noon
* Informal chats – From Thursday 16th April 2026
Duration of Temporary Opportunity
This opportunity will be for up to 12 months in duration.
Hybrid Working
We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which is 220 High Street, Glasgow. There is also an expectation of flexibility to travel to our Investigation hubs in Inverness, Dundee and Edinburgh in addition to Procurator Fiscal Offices when required.
Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, or the broader Scottish Government.
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at recruitment@socialsecurity.gov.scot .
If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot.
If you have any questions about the role please contact Fiona Gray at Fiona.Gray@socialsecurity.gov.scot.
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