Logistics Agent L1
Location: Stoney Stanton
Salary: 24,570 - 26,000 Per Annum
Contract Type: Fixed Term (12 Months)
Join our dynamic team and play a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
Responsibilities:
1. Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
2. Contribute to a safety-first operation and drive towards an incident-free workplace.
3. Place orders on the system for delivery/collection using SAP.
4. Handle inbound/outbound calls for customer orders, queries, and general information.
5. Process orders, refunds/credits, and cylinder refill agreements.
6. Receipt stock in/out received on trailers.
7. Manage inventory stock control, complete physical stock counts, and enter stock counts into the system.
8. Raise and receipt purchase orders and ensure correct stock levels are maintained.
9. Review daily aborts, cancels, and fill returns.
10. Support drivers in reviewing daily runs, printing loading sheets, and manifests.
11. Track drivers through the Telematics system.
12. Handle agency timesheets.
13. Maintain general housekeeping.
Candidate Profile:
* Experienced customer service professional with a positive attitude.
* An organized administrator with excellent organizational skills.
* Team player supporting colleagues and sharing best practices.
* Flexible and committed to meet business demands.
* Ability to take personal ownership of tasks, especially safety-related.
* Proficient in Microsoft Office, SAP, and Tru Tac.
* Articulate with good attention to detail.
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