Arc, a leading IT Managed Services Provider in the UK, is seeking a 1st Line Helpdesk Engineer to be the first point of contact for IT-related queries. In this role, you will deliver remote IT support, assist with documentation, and ensure user satisfaction through effective problem-solving.
The ideal candidate will have strong problem-solving skills, experience with Office 365, and a customer-focused attitude. We offer a supportive working environment with opportunities for career progression.
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