General Manager
At Zachary Daniels, we are really excited to be working with one of the UK's fastest-growing hospitality brands. We're looking for a passionate and driven General Manager to lead a high-performing hospitality team in Liverpool. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team.
You'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment.
Benefits & Perks
Private health and dental insurance
25 days annual leave (plus bank holidays)
An additional paid day each year to pursue a personal passion
Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical
Free coffee, matcha and other drinks while at work
A positive, supportive culture with regular team events
Key Responsibilities
Operational Leadership
Lead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience.
Team Leadership
Recruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture.
Financial & Commercial Management
Manage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency.
Continuous Improvement
Implement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance.
About You
At least 2 years of experience leading operations in a hospitality or customer-focused environment
Proven experience managing and developing teams
Experience overseeing inventory and supply ordering
Strong communication and interpersonal skills
Hands-on leadership style with a proactive approach
Excellent organisational skills and ability to work under pressure
A genuine passion for hospitality and great customer experiences
BH35700