Job Description
About Kawasaki Precision Engineering:
Based on the beautiful banks of the River Tamar in Plymouth, Kawasaki Precision Machinery have been developing and manufacturing world-class hydraulic systems in Plymouth for 30 years in 2024.
We invest in our people and offer training, development, and progression opportunities and many current employees have been with us for throughout that time.
Responsibilities:
* Provide technical support to customers through a range of communication channels.
* Manage their time, prioritising their digital support workflow to meet Rating critical milestones.
* Undertake basic data analysis utilising appropriate digital technologies.
* Maintain security of data by applying the appropriate policies and complying with legislation.
* Resolve digital issues using the appropriate tools and technologies.
* Support application users, advising on how to optimise productivity.
Desirable skills:
* Must be collaborative and prepared to work as part of a team, using their voice and insight as well as assisting or carrying out other duties during periods of high workload, sickness, holidays, and emergencies.
* The post holder will be a good problem solver, able to make decisions quickly within their remit and escalate issues quickly.
* The post holder will actively seek development opportunities, undertake self-study, acquire new knowledge, and suggest formal training requirements.
Entry requirements:
* 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
* GCSE Maths and English (or equivalents) at grades 3+ (D or above).
* Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
Working hours:
37.5 hours per week.
Benefits:
* Generous annual leave.
* Employee pensions scheme.
* Life cover.
* Discount scheme.
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!