As a Transport Partner with our Waitrose Customer Fulfilment Centres, your role will be to provide essential administration support to our Transport department. With ongoing communication to our team of Drivers, you will ensure that work is allocated effectively, vans are leaving on time and safely, and that vehicle movements within the yard are coordinated. You will also ensure that our systems are updated accurately to record vehicle maintenance, safety and compliance, and product dispatch and delivery data.
Key Responsibilities
* Carry out process, practice and inspections that maintain our highest standards.
* Ensure all vehicles and drivers are legally compliant and support due diligence.
* Support drivers in delivering the right levels of Customer Experience and maintain thorough communication between drivers and transport administration.
* Ensure all aspects of yard duty, van administration, debriefs and scheduling are adhered to and completed to an optimum standard.
* Support and promote transport and driver related KPIs and be aware of how this tracks through to the Customer Experience and Commercial results.
* Support other teams within the daily operation of the site when needed.
Essential skills / experience you'll need
* Experience of Driving (Delivery/Commercial Context)
* Highway Code knowledge
* Experience working in a Warehouse environment
Desirable skills / experience you'll need
* Experience working in an office or clerical role in a distribution / Transport environment
* Previous experience of data processing and inputting
About Us
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail, continue to innovate, adapt and diversify, always never knowingly undersold on price, quality and service in John Lewis, and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong, embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Working Hours Flexibility
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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