3rd Line Support Engineer
Princes Risborough (Hybrid)
£35,000
£40,000
Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector.
What youll do:
Provide 2nd & 3rd line support, acting as the main technical escalation point
Resolve complex IT issues, ensuring minimal disruption to school operations
Mentor 1st and 2nd line colleagues
Lead IT projects from planning to implementation
Support internal networks and deliver staff training as needed
What youll bring:
Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure
Excellent troubleshooting skills and confident decision-making under pressure
A customer-first mindset with great communication skills
A friendly, flexible, and team-oriented approach
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