The Opportunity
An exciting opportunity has arisen for an Assistant Property Manager to join a growing and professional property management team. This role is ideal for someone with strong organisational skills and a passion for delivering excellent customer service while managing a varied residential portfolio.
You will play a key role in supporting the management of properties, ensuring maintenance issues are handled efficiently, compliance is maintained, and residents receive a high standard of service.
Key Responsibilities
* Manage a portfolio of residential properties, ensuring high standards of service are delivered
* Oversee reactive maintenance, raising job orders and coordinating contractors effectively
* Act as a key point of contact for residents, leaseholders, and clients
* Respond to customer queries via phone and email within agreed timeframes
* Provide regular updates to customers on ongoing works, projects, and queries
* Conduct site visits and produce detailed reports within set deadlines
* Coordinate major works, ensuring all legal notices and processes are followed
* Liaise with contractors, obtain quotes, and ensure value for money
* Assist with budgeting and monitor expenditure against budgets
* Support the preparation and distribution of newsletters and resident communications
* Attend and support resident meetings, AGMs, and client meetings, including minute taking
* Manage insurance claims and related processes where required
Compliance & Administration
* Ensure properties remain compliant with all relevant legislation including H&S, Fire Risk Assessments, and asbestos regulations
* Maintain accurate records, documentation, and reports within internal systems
* Ensure all documentation, contracts, and communications are stored correctly
* Produce reports, budgets, and updates in line with deadlines
* Support the preparation of seller packs and property-related documentation
What We’re Looking For
* Previous experience in property management or a similar role
* Good understanding of residential property management processes and compliance
* Strong organisational skills with the ability to manage multiple tasks
* Excellent communication skills, both written and verbal
* Ability to work independently and manage workloads effectively
* Proactive and customer-focused approach
* Experience using property management systems (e.g. Qube) desirable
* Working knowledge of Microsoft Office (Word, Excel)
What’s on Offer
* Opportunity to develop within a growing property management team
* Ongoing training and professional development
* Varied and fast-paced role with real responsibility
* Supportive and collaborative working environment
Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search.
Nouvo Recruitment (London) operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK